Here’s a great video post over on Channel9 that you may find useful if you ever have to troubleshoot application issues.
You can’t troubleshoot a problem effectively until you first know what the problem is.
When applications encounter stability or performance issues in the production environment, obtaining an accurate problem definition is a key first-step to reducing Time To Resolution. Learn how Microsoft Support leverages various tools & techniques to help customers define the problems plaguing their production applications.
Diagnosing Application Issues – 01