Here’s a great video post over on Channel9 that you may find useful if you ever have to troubleshoot application issues.

You can’t troubleshoot a problem effectively until you first know what the problem is.

When applications encounter stability or performance issues in the production environment, obtaining an accurate problem definition is a key first-step to reducing Time To Resolution.  Learn how Microsoft Support leverages various tools & techniques to help customers define the problems plaguing their production applications.

Diagnosing Application Issues – 01

Enjoy!